Microsoft Outlook Skills Test

To send a business letter to a group of contacts you should

In the contact view, click mail merge from the actions group3

In the contact view, select the contacts to send the letter to, then right click and choose 'export to word'0

Start Microsoft Excel, and choose Merge Contacts from the mailings tab0

Don't know0

We can request a receipt to show an email has been read by

Right clicking the send button and choosing send with receipt0

Click the send/receive tab, and click the receipted mail button0

Click the options tab from the message window and choose request receipt3

Don't know0

We need to ensure all mail from a particular client is stored in that clients folder on our folder list - how do we do this?

In the search line type the clients name, drag the mouse over the emails, then drag them to the clients folder1

On the home tab choose rules, and click on the create rule button. Create a rule that looks for the address then moves the mail3

In the contacts section, right click the clients name and choose 'redirect mail to', then click on the clients folder0

Don't know0

We can set the reading pane under the email list by -

From the view tab click the reading pane button and choose bottom3

From the home tab click tools, choose options and click the reading pane button for below list0

Click the file tab, and choose Powerpoint preferences then click the button for pane under text0

Don't know0

How can we ensure that a particular meeting on the calendar is only visible to you?

Right click the appointment and choose hide from the menu0

Double click the appointment and choose private from the tags group3

Double click the appointment and type p at the end of the start time0

Don't know0

We can show tasks by many different date periods - how do we change the work week for employees that workf from Tuesday to Saturday?

In calendar view use the arrange dialogue launcher button and choose the days we want3

In week view drag the working days into the work week bar0

In calendar view, right click the days needed and choose 'set as work day'0

Don't know0

You need to arrange a meeting for all employees in a particular department - do you

Call up the members contact details in the address book, and send them an email with the date and time of the meeting?1

Click the send and receive button, in the group email section click on the group, then choose meeting0

Right click the calendar and choose new meeting request, then complete the form and choose send3

Don't know0

On the task list, to arrange tasks in date order, then in alphatetical order we

Click at the top of the date column, then on the top of the subject column1

Use the file menu, and choose the date arrange command0

Use the view tab and use the view settings button3

Don't know0

To mark all contents of a folder as read, you would

Click the Folder tab, and choose mark all as read from the clean up group3

Press Ctrl + Alt + R 0

Click the filter email button and choose Mark All0

Don't know0

You want to set up a button to automatically send an email you've received on to your manager, rather than have to manually choose their name every time. Would you

Click the forward button on the home tab then from the file tab choose save as button 0

Click the home tab and choose to manager from quick steps3

click the send / receive tab and choose forward to address book member 0

Don't know 0

What are categories?

Ways to assign a colour code and name to an item to help find that item later and group it with other similar items3

Different types of data, like appointments, to do tasks, email messages etc0

A quick classification system for contacts, for example into business and personal1

Don't know0

An appointment that happens every year, for example a birthday, is input as

A yearly appointment 0

Annualised0

Recurring 3

Don't know0