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Microsoft Outlook Courses

Below are an example of the types of courses that we can run for the software you have chosen. 

We run courses for Microsoft Office 2010, 2013 and 2016, and specialise in 'bespoke offerings' which means we can cater a course around what suits you and your business. All our courses are run 'In House' at your offices which makes it as simple and straight forward for your team as possible.

Microsoft Outlook 2010 Level 2 Training Course


Upon successful completion of this course, students will be able to:

• customize message settings.
• organise and locate Outlook messages.
• set calendar options.
• track activities using the Journal.
• assign and track tasks.
• share folder information.
• customise the Outlook environment.

Customising Message Options
Topic 1A: Modify Message Settings
Topic 1B: Modify Delivery Options
Topic 1C: Change the Message Format
Topic 1D: Set the Out of the Office Notification
Topic 1E: Create a Contact Group
Topic 1F: Insert a Hyperlink
Topic 1G: Create Quick Steps

Organizing and Locating Messages
Topic 2A: Sort Messages Using Multiple Criteria
Topic 2B: Find Messages Using Instant Search
Topic 2C: Find Messages Using Multiple Criteria
Topic 2D: Filter Messages
Topic 2E: Organize Messages
Topic 2F: Manage Junk Email

Setting Calendar Options
Topic 3A: Set Workdays and Time
Topic 3B: Display an Additional Time Zone
Topic 3C: Set Availability Options
Topic 3D: Create Calendar Groups
Topic 3E: Manage Automatic Meeting Responses
Lesson 4: Tracking Activities Using the Journal

Record a Journal Entry Automatically
Topic 4B: Record a Journal Entry Manually
Topic 4C: Modify a Journal Entry

Managing Tasks
Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks

Sharing Folder Information
Topic 6A: Specify Folder Permissions
Topic 6B: Access Another User's Folder
Topic 6C: Send Calendar Information in an Email Message
Topic 6D: Delegate Folder Access to Users

Customizing the Outlook Environment
Topic 7A: Customise the Ribbon and Quick Access Toolbar
Topic 7B: Customise the To-Do Bar
Topic 7C: Create a Folder Home Page

Intec Business Colleges - Established For Over 30 Years
Microsoft Office Specialists - Approved Microsoft Courseware
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