Microsoft Office Software Training

Skills Tests

If you are unsure about which level course you should be taking, click on the appropriate link below and answer the simple questions to be given a guide.

Microsoft Outlook Skills Test

To send a business letter to a group of contacts you should
In the contact view, click mail merge from the actions group
3

In the contact view, select the contacts to send the letter to, then right click and choose 'export to word'
0

Start Microsoft Excel, and choose Merge Contacts from the mailings tab
0

Don't know
0

We can request a receipt to show an email has been read by
Right clicking the send button and choosing send with receipt
0

Click the send/receive tab, and click the receipted mail button
0

Click the options tab from the message window and choose request receipt
3

Don't know
0

We need to ensure all mail from a particular client is stored in that clients folder on our folder list - how do we do this?
In the search line type the clients name, drag the mouse over the emails, then drag them to the clients folder
1

On the home tab choose rules, and click on the create rule button. Create a rule that looks for the address then moves the mail
3

In the contacts section, right click the clients name and choose 'redirect mail to', then click on the clients folder
0

Don't know
0

We can set the reading pane under the email list by -
From the view tab click the reading pane button and choose bottom
3

From the home tab click tools, choose options and click the reading pane button for below list
0

Click the file tab, and choose Powerpoint preferences then click the button for pane under text
0

Don't know
0

How can we ensure that a particular meeting on the calendar is only visible to you?
Right click the appointment and choose hide from the menu
0

Double click the appointment and choose private from the tags group
3

Double click the appointment and type p at the end of the start time
0

Don't know
0

We can show tasks by many different date periods - how do we change the work week for employees that workf from Tuesday to Saturday?
In calendar view use the arrange dialogue launcher button and choose the days we want
3

In week view drag the working days into the work week bar
0

In calendar view, right click the days needed and choose 'set as work day'
0

Don't know
0

You need to arrange a meeting for all employees in a particular department - do you
Call up the members contact details in the address book, and send them an email with the date and time of the meeting?
1

Click the send and receive button, in the group email section click on the group, then choose meeting
0

Right click the calendar and choose new meeting request, then complete the form and choose send
3

Don't know
0

On the task list, to arrange tasks in date order, then in alphatetical order we
Click at the top of the date column, then on the top of the subject column
1

Use the file menu, and choose the date arrange command
0

Use the view tab and use the view settings button
3

Don't know
0

To mark all contents of a folder as read, you would
Click the Folder tab, and choose mark all as read from the clean up group
3

Press Ctrl + Alt + R
0

Click the filter email button and choose Mark All
0

Don't know
0

You want to set up a button to automatically send an email you've received on to your manager, rather than have to manually choose their name every time. Would you
Click the forward button on the home tab then from the file tab choose save as button
0

Click the home tab and choose to manager from quick steps
3

click the send / receive tab and choose forward to address book member
0

Don't know
0

What are categories?
Ways to assign a colour code and name to an item to help find that item later and group it with other similar items
3

Different types of data, like appointments, to do tasks, email messages etc
0

A quick classification system for contacts, for example into business and personal
1

Don't know
0

An appointment that happens every year, for example a birthday, is input as
A yearly appointment
0

Annualised
0

Recurring
3

Don't know
0

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