Microsoft Outlook 2003 Introduction Training Course

GETTING STARTED

• What is Outlook?
• Starting Outlook
• The Outlook Application Window
• Working with Outlook Menus and Toolbars
• Working in the Navigation Pane
• Displaying Help Information
• Exiting from Outlook

SENDING AND RECEIVING MAIL MESSAGES

• Creating and Sending a Mail Message
• Displaying and Responding to a Mail Message
• Printing a Mail Message
• Attaching an External File to a Mail Message
• Displaying the Contents of a File Attachment
• Forwarding a Mail Message
• Using Follow-up Flags
• Formatting a Mail Message
• Additional Mail Message Topics

MANIPULATING AND MANAGING MAIL MESSAGES

• Changing the Inbox Folder View
• Regrouping the Inbox Listing
• Creating a New Folder
• Moving a Mail Message into a Folder
• Deleting a Mail Message
• Restoring a Deleted Mail Message

SETTING UP APPOINTMENTS

• Navigating Through the Calendar
• Scheduling a Single Appointment
• Scheduling a Recurring Appointment
• Editing an Appointment
• Deleting an Appointment
• Scheduling an Event
• Changing the Calendar Folder View
• Printing the Calendar
• Additional Appointment Topics

SETTING UP MEETINGS

• Creating and Sending a Meeting Request
• Responding to a Meeting Request
• Additional Meeting Topics

CREATING A CONTACT LIST

• Introduction
• Adding a Contact to the Contact List
• Changing the Contacts Folder View
• Sorting the Contact List
• Printing the Contact List
• Additional Contact Topics

CREATING A TASK LIST

• Adding a Task to the Task List
• Updating the Task List
• Changing the Tasks Folder View
• Additional Task Topics

MAINTAINING A JOURNAL

• Manually Recording a Journal Entry
• Automatically Recording Journal Entries
• Changing the Journal Folder View
• Additional Journal Topics

USING THE NOTES FOLDER

• Creating a Note
• Saving a Note in a File
• Changing the Notes Folder View
• Additional Note Topics